Lowest Price Guarantee
Found the same item cheaper at another Singapore retailer? We’ll match the price, and if you’ve already bought it from us in the last 14 days, we’ll refund the difference.
We match the priceOn identical products sold by Singapore retailers.
Refund the differenceIf you bought from us within the last 14 days.
Simple to requestEmail us the product and proof of the lower price.
How to request a price match
- Send us the detailsEmail hello@bedandbasics.sg with the product and proof of the lower price: the original advertisement, an official written quotation or a live link to the retailer’s website.
- Show it’s your orderIf you’ve already bought the item, include details that show you placed the order, paid for it or are receiving it.
- We verify the offerWe may contact the other retailer or visit their store to confirm the price and that the item is in stock.
- We match itOnce approved, we adjust our price to match. If you bought from us in the last 14 days, we refund the full difference to the person billed, within 14 days.
What qualifies
Eligible
- A genuine product sold by a retailer in mainland Singapore
- An identical product we stock: same design and specifications, and the same model number if there is one
- In stock and on sale at the other retailer
- Advertised to the public without restrictions
- A price that includes all taxes required by Singapore law
- One item per customer
Not eligible
- Prices not available to the general public
- Prices lowered with coupons, vouchers, memberships, loyalty rewards or other incentives
- Pricing errors by the other retailer
- Special or limited-time offers, corporate prices, staff discounts, trade show prices and limited-quantity items
- Clearance items and factory outlet prices
- Used, reconditioned or refurbished products
- Prices from online message boards or forums
- Parallel imports not authorised by the official Singapore distributor or manufacturer
- Services, repairs and delivery charges
Good to know
- We won’t sell below our cost price.
- We match the advertised price. Any further discount is at our discretion.
- Every request is checked. We may decline a request if the lower price can’t be verified or the evidence isn’t sufficient.
- We may change or end this guarantee at any time without notice.
See also our Terms & Conditions.
Seen a lower price?Email hello@bedandbasics.sg with the product link or quotation.
