Reward Points Terms and Conditions
Reward Program Terms and Conditions
The BedandBasics Reward Program (the “Program”) sponsored by BedandBasics.sg Pte. Ltd. (“BedandBasics”) is designed to help you get the most out of your membership. We reward you for doing the things you already do: shop on BedandBasics.sg (the “Site”), refer friends to BedandBasics, and send us feedback on your purchases. Best of all, you can use the points you earn to purchase more full-size products! The following terms and conditions (these “Reward Program Terms and Conditions”) contain important information regarding the Program. Please read the following Reward Program Terms and Conditions carefully. These Reward Program Terms and Conditions are incorporated into the Site Terms and Conditions. Acceptance of the Site Terms and Conditions includes acceptance of these Reward Program Terms and Conditions. These Reward Program Terms and Conditions are a binding agreement between you and BedandBasics and will govern your participation in any and all Program offers.
Participating in the Program entitles members (“Members”) to take advantage of certain Program rewards (“Rewards”) that may change from time to time and, which may be made available for limited times, all as determined by BedandBasics in its sole discretion. BedandBasics.sg Pte Ltd reserves the right to modify these Reward Program Terms and Conditions at any time, without notice to you, so it is important to check the Reward Program Terms and Conditions periodically. Participation in the Program or redemption of Rewards is considered acceptance of these Reward Program Terms and Conditions and any modified terms included therein. Upon notice, BedandBasics.sg Pte Ltd may, in its sole and absolute discretion, cancel, change, suspend or modify any aspect of the Program or any Program Reward at any time, including the availability of any Program Reward.
This Program will continue until terminated, suspended, modified, or converted to another rewards program by BedandBasics.sg Pte Ltd (the "Program Period").
To become a Member of the Program, you must be a legal resident of Singapore and be 16 years of age or older. To enroll in the Program, you simply need to have registered for a BedandBasics account at https://bedandbasics.sg/customer/account/create . You do not need to have a subscription to earn Points in the Program.
Earning BedandBasics Points
Once you have become a Member, you can begin racking up BedandBasics points (“Points”) the following ways:
- Create an account - Earn 5 Points
- Refer friends — earn 10 Points for every friend who signs up for BedandBasics that results in a sales transaction.
- Fill out product reviews — Members earn 5% of the product's price in Points for each completed product review. Only products purchased through BedandBasics are eligible for feedback Points via reviews. For a review to be eligible for Points, it must be posted within 14 days after you receive your purchase. For example, if you receive your purchase on September 1st, you will have until September 15th to post reviews of the products in the and earn points.
- You will only receive the points after BedandBasics approves the review. Typically, this is done within 3 working days.
- BedandBasics.sg Pte Ltd reserve the right to approve the review at our sole discretion.
Upon notice, BedandBasics.sg Pte Ltd reserves the right to suspend, terminate, revalue or modify, without liability to Members, all or part of the Points’ value structure and offers and any merchandise or service. BedandBasics reserves the right to adjudicate all Points discrepancies in its sole discretion, and the Members agree to abide by any such adjudication. You can check your BedandBasics Points balance on your account page.
BedandBasics Points Redemption
The Points are redeemable towards purchases of full-size products on the Site in any increment. You can redeem your Points during the checkout process.
To redeem your Points, simply add items to your shopping cart, and click the “Checkout” button (if you’re not already signed in, the next screen will prompt you to sign in to your account). Continue through the checkout process. When you get to the Payment Details section, you’ll see a box that that says “Use Reward Points” When you click it, your Points will be used and the dollar value will be deducted from your order total. Done!
Points are available for redemption for the purchase of products only while supplies last. Product quantities may be limited. If you choose to apply Points to your purchase, you will be able to select the amount of your Points that are applied to the order. If you have more Points than are necessary to complete a purchase, the appropriate number of Points will be applied and deducted from your account to complete the purchase; points not needed to complete the purchase will remain in your account. If you have Points in your account, but not enough to complete the purchase, all Points in your account will be applied to the purchase. You will be asked to select another form of payment to cover the remaining balance. For example, if a Member has a $100 order in her cart, and has 50 Points (equal to $50), she may apply her Points to the purchase and pay the remainder with her credit card. She may NOT use 30 Points (equal to $30) towards the purchase and pay the balance with her credit card.
Refunds & Returns
Any items received as a result of Points redemption may only be exchanged for a refund of the applicable Points redeemed for such item (not cash or credit). Purchases made with Points will ship in the normal course of business.
Points earned via credit card transaction purchases on the Site will be rescinded in the event that such purchase is returned for a refund.
BedandBasics Points Minimums And Maximum
You cannot redeem Points for more than the total amount of your purchase. Points are not redeemable for cash.
BedandBasics Points Balance
You can always check your BedandBasics Point balance in your account page.
BedandBasics Points Expiration
Points will expire 12 months from the date they were first earned. If Member does not redeem Points within this time frame, Member forfeits all such Points.
Your Account page lists your Points balance history, which displays the dates your points were earned.
Rewards may be taxable, depending on the value of the item and local tax laws applicable to Member. Members are solely responsible for reporting such items on their tax returns and paying any associated tax liability. Members may not assign or transfer any Rewards. BedandBasics makes no warranty in any respect as to any Rewards, merchandise or service available within the Program.
BedandBasics.sg Pte Ltd may, in its sole and absolute discretion, cancel, change, suspend, or modify any aspect of the Program and/or any Reward at any time, including the availability of any Reward. BedandBasics may, in its sole and absolute discretion, terminate or suspend any Member’s participation in the Program for breach of these Reward Program Terms and Conditions, or for taking any actions that are inconsistent with the intent of these Reward Program Terms and Conditions. BedandBasics reserves the right at its sole discretion to prohibit any Member from participating in any aspect of the Program if BedandBasics deems or suspects that such Member has engaged in or has attempted to engage in any of the following: (a) acting in violation of these Reward Program Terms and Conditions; or (b) damaging, tampering with or corrupting the operation of the Program or Site; or (c) acting with intent to annoy, harass or abuse any other person; or (d) any inappropriate, uncooperative, disruptive, fraudulent, potentially fraudulent, or unusual behavior or activity; or (e) activity deemed in the sole discretion of BedandBasics to be generally inconsistent with the intended operation of the Program. Any decision BedandBasics.sg Pte Ltd makes relating to termination or suspension of any Member’s participation in the Program shall be final and binding in all respects. BedandBasics.sg Pte Ltd shall be the sole determiner in cases of suspected abuse, fraud, or breach of these Reward Program Terms and Conditions or intent of these Reward Program Terms and Conditions.
Except for willful misconduct or gross negligence on the part of BedandBasics.sg Pte Ltd, by participating in the Program, Members release BedandBasics.sg Pte Ltd, its parent company, subsidiaries, affiliates, suppliers, advertising and promotions agencies and their respective directors, officers, employees, and agents (collectively, “Released Parties”) from any and all liability for any loss, harm, damages, cost or expense, including, without limitation, property damages, personal injury and/or death, arising out of or in any way connected to the Program or the use of any Rewards.
Members agree to indemnify, defend and hold BedandBasics.sg Pte Ltd and its representatives and agents harmless from and against any and all third party claims, demands, liabilities, costs or expenses, including attorney’s fees and costs, arising from, or related to any breach by Member of any of these Reward Program Terms and Conditions or any violation by Member of applicable law.
The laws of Singapore shall govern these Reward Program Terms and Conditions. Member hereby expressly consents to exclusive jurisdiction and venue in the courts located in Singapore for all matters arising in connection with these Reward Program Terms and Conditions or Member’s participation in the Program.